Hospice care is focused on symptom management, pain relief, emotional support, and spiritual care. It is a privilege to be a part of a patient’s end-of-life journey, and as a new hospice nurse, you may feel overwhelmed, but you can make a difference in a patient’s life. One of the essential skills you need to learn as a hospice nurse is to recognize when to increase the scheduled visit frequency for a terminally ill patient under hospice care.
Understanding the Hospice Process
Before we dive into when to increase visit frequency, let’s review the hospice process. Hospice care is a service for people with serious illnesses who choose not to get (or continue) treatment to cure or control their illness. Hospice aims to provide comfort and peace to help improve the patient’s and their family’s quality of life. Hospice care typically involves a team of healthcare professionals, including doctors, nurses, social workers, chaplains, and volunteers, who work together to address the patient’s and their family’s physical, emotional, and spiritual needs.
Factors to Consider
As a hospice nurse, it’s important to consider several factors when determining if a patient requires an increased scheduled visit frequency. Here are some factors to consider:
Symptom management: If a patient’s symptoms are not being managed effectively, it may be necessary to increase visit frequency to adjust medication or implement other interventions. This may involve PRN visits and a modified schedule frequency for several days to weeks.
Disease progression: If a patient’s disease progresses rapidly, increasing visit frequency may be necessary to provide additional support and monitoring. If the changes happen daily to several times per week, the patient may be at the end of life.
Caregiver burnout: If a patient’s primary caregiver is experiencing burnout, it may be necessary to increase visit frequency to provide additional support and respite care.
Psychosocial needs: If a patient is experiencing emotional distress, anxiety, or depression, it may be necessary to increase visit frequency to provide additional support and counseling.
End-of-life care: As a patient approaches the end of their life, it may be necessary to increase visit frequency to provide comfort and support to the patient and their family. The gold standard for end-of-life visit frequency should be daily for home, personal care, or assisted living patients.
As it relates to End-of-life care, every single visit, whether scheduled or PRN, should involve your documenting either in a recertification journal, a visit journal, or even in the patient’s narrative where appropriate, your clinical judgment as to where the patient is at within their hospice journey. How long do you think they have before their last breath? This is an “in the moment” clinical judgment that no one will hold you to in terms of exact standards but should help you have an idea of how often you need to put eyes on the patient as well as help you prepare the family for what may happen over the next several hours to several days to several weeks.
When to Consult with the Hospice Team
Always remember that you are a part of a hospice team. You may be alone in the field, but your medical director, supervisor, fellow nurses, and team members are a phone call or email away. Contact them if you are concerned about the frequency of scheduled visits. This can include asking for help from another nurse to see the patient more often if your caseload is too high.
Scheduled Visit Guidelines to Consider
Brand new admissions where the patient’s palliative performance scale (PPS) is 30% or higher and whose caregivers or family reports monthly to every other month significant declines: see the patient at least twice a week until you’ve confirmed a three-month to six-month estimate of what may remain of the patient’s lifespan.
If eligibility is questionable (i.e., they may be discharged for failure to decline), with patient and family agreement, back off visits to once a week to once every two weeks, with the understanding of the Medicare guideline for one visit every fourteen days.
For patients in the two-to-three-month window, at least twice-a-week visits; for those in the three-to-six-week window, three times a week visits; and for those with three weeks or less to live, daily visits, with consideration of telephone calls to skilled facilities on the weekend vs. in-person visits.
Conclusion
Caring for terminally ill patients under hospice care can be both challenging and rewarding. Knowing when to increase scheduled visit frequency is important to providing effective hospice care. By considering the factors listed above and being aware of the signs to look for, you can ensure that your patients receive the care and support they need during this challenging time. Remember, as a hospice nurse, you are part of a team of healthcare professionals who provide compassionate and comprehensive care to your patients and their families.
