Category: Independent Patient Advocate

An Independent Patient Advocate is a professional who helps people navigate the complexities of the U.S. healthcare system, and ensures their voice is heard when it matters most. Their duties include a wide range of tasks, such as coordinating care, ensuring that patients fully understand their treatment options, advocating for patients’ rights, making sense of medical bills and insurance issues, and more (explained below). Because they don’t work for a hospital, provider, or insurance company, they’re able to work solely on behalf of the patient, free of conflict of interest.

When No One Explains What Happens Next: How Independent Patient Advocates Prevent Unsafe Discharges

When a hospital discharge ends with a stack of paperwork and no real plan, families are left guessing. Learn how case managers, social workers, and families can reduce unsafe discharges and hospital readmissions by partnering with an independent patient advocate who walks beside the patient every step of the way.

Read MoreWhen No One Explains What Happens Next: How Independent Patient Advocates Prevent Unsafe Discharges

An Open Letter to Discharge Planners: What Happens After the Folder Closes

This is an open letter to the discharge planners, charge nurses, and case managers who hand patients a folder of paperwork and hope it is enough. It shows what changes, for the patient and for you, when an independent patient advocate walks beside that family after they leave the hospital.

Read MoreAn Open Letter to Discharge Planners: What Happens After the Folder Closes